Translated 30+ legal and commercial documents between Indonesian and English, including contracts, compliance materials, and agreements, maintaining terminological accuracy and legal equivalence throughout. Conducted multi-stage proofreading and revision cycles to ensure consistency in terminology and document style across all deliverables

Documented 50+ technical procedures, troubleshooting workflows, and IT infrastructure configurations to support internal knowledge management. Authored step-by-step user guides and technical references for WordPress deployments, VPS configurations, and network setups used by non-technical stakeholders. Resolved and documented 20+ hardware, software, and networking issues per month, producing structured incident reports for internal IT records.